We will continue serving Toronto's pet parent community for as long as we can during these uncertain times. We consider ourselves an essential service, now more than ever, as pet parents need an accessible and convenient source of quality pet essentials.
Due to social distancing we will alter our deliveries slightly to avoid physical contact with customers as much as possible. This means we will leave orders on porches for deliveries to houses or in front of apartment doors/with building concierge for deliveries to condos and apartments. Customers will receive a text message when their order has been delivered.
We have opened up more delivery slots as demand has increased considerably since the start of social distancing. We will do our best to deliver orders on time, but in some cases orders may be delayed, depending on how busy we are. Thank you for your patience and understanding.